Sunday, April 29, 2012

Lance's Lowest low before his Highest high (the Seven Tour-de-France victories, highest by any individual till date)


Lance's Lowest low before his Highest high (the Seven Tour-de-France victories, highest by any individual till date)

-- from his autobiography - "Its not about the bike"


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After Lance survives cancer he feels psychologically challenged, and starts wasting his life and even hates and evades cycling like the most wrong thing of his life. His wife (Kik) however was with him during this difficult period of his life, and finally made him get back on his bike. Lance was a champion one day racer, but not good in races that stretched over weeks, and this was before he was a victim to cancer. But it was a different story after he found his way back on to the saddle. He was a much better rider, and he was better at longer races, that stretched over weeks. In fact he became an all-round racer, and this helped him win the seven tours.


This post is an excerpt from his autobiography "Its not about the bike" which exhibits Lance's psychological state, and especially how Kik, Lance's wife, finally gets him back on his bike.


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"I don't know how much time I have left, but I don't want to spend it cycling," I said. "I hate it. I hate the conditions. I hate being away from you. I hate this lifestyle over here. I don't want to be in Europe. I proved myself in Ruta del Sol, I showed that I could come back and do it. I have nothing left to prove myself, or to the cancer community, so that's it."

I braced myself for her to say, "What about my school, what about my job, why did you make me move here?" But she never said it. Calmly, she said, "Well, okay."
...
I said, "This is what's wrong with cycling. It's not what my life should be."

"Well, let's get a good night's sleep, and wait a couple of days and then make a decision," she said.

The next day kik went back to her language school, and I didn't do a thing. I sat alone in the apartment all day by myself, and I refused to even look at my bike. Kik's school had a strict rule that you weren't supposed to take phone calls. I called her three times.

" I can't stand sitting around here doing nothing," I said. "I've talked to the travel agent. That's it. We're leaving."

Kik said, "I'm in class."

"I'm coming to get you. That school's a waste of time."

Kik left the classroom and sat on a bench outside, and cried. She had fought the language barrier for weeks. She had managed to set up our household, figured out how to do the marketing, and mastered the currency. She had learned how to drive the autoroute, and how to pay the french tolls. Now all her effort was for nothing.

When I arrived to pick her up she was still crying. I was alarmed.
"Why are you crying?" I said.

"Because we have to leave," She said.

"What do you mean? You're here with no friends. You can't speak the language. You don't have your job. Why do you want to stay here?"

"Because it's what I set out to do, and I want to finish it. But if you think we need to go home, then let's do it."

"I'm out. I'm not racing anymore"

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I was a BUM. I played golf every day. I water skied, I drank beer, and I lay on the sofa and channel surfed. I was given a second chance and I was determined to take advantage of it. But it wasn't fun. It was lighthearted or free or happy. It was forced. I tried to re-create the mood I'd shared with Kik on our first European vacation, but this time, things were different, and I couldn't understand why. The truth was, I felt ashamed. I was filled with self doubt and embarrassed by what I'd done in Paris-Nice. Son, you never quit. But I'd quit.

I know now that surviving cancer involved more than just a convalescence of the body. My mind and my soul had to convalesce, too . No one quite understood that - except for Kik. She kept her composure when she had every right to be distraught and furious with me for pulling the rug out from under her. While I was playing golf every day, she was homeless, dogless, and jobless, reading classifieds and wondering how we were going to support ourselves. My mother sympathized with what she was going through. She would call us, ask to speak with Kik, and say, "How are you doing?"

But after several weeks of the golf, the drinking, the Mexican food, Kik decided it was enough - somebody had to try to get through to me. One morning we were sitting outside on the patio having coffee. I put down my cup and said, "Well, okay, I'll see you later. It's my tee time."

"Lance," Kik said, "What am I doing today?"

"What do you mean?"

"You didn't ask me what I was going to do today. You didn't ask me what I wanted to do, or if I minded if you played golf. You just told me what we were going to do. Do you care what I'm doing?"

"Oh, sorry," I said

"What am I doing today?" she said. "What am I doing? Tell me that."

I was silent. I didn't know what to say.

"You need to decide something," she told me. "You need to decide if you are going to retire for real, and be a golf-playing, beer-drinking, Mexican-food-eating slob. If you are, that's fine. I love you, and I'll marry you anyway. But I just need to know, so I can get myself together and go back on the street, and get a job to support your golf-playing. Just tell me.

But if you're not going to retire, then you need to stop eating and drinking like this and being a bum, nd you need to figure it out, because you are deciding by not deciding, and that is so un-lance. It is just not you. And I'm not quite sure who you are right now. I love you anyway, but you need to figure something out."

She wasn't angry as she said it. She was just right. I didn't really know what I was trying to accomplish, and I was just being a bum. All of a sudden I saw a reflection of myself as a retiree in her eyes, and I didn't like it. She wasn't going live an idle life, and I didn't blame her.

'Okay," I said. "let me think about it."

I went to play golf anyway, because I knew Kik didn't mind that. Golf wasn't the issue. The issue was finding myself again.

Monday, October 3, 2011

The Milkman Concept

Why does a general Milkman earn less than a Senior Engineer or any person in senior Management position of a Company?

Even though he supplies one of the most important nourishments to humans.

The same Milkman, if he were working not as a freelance Milkman, but working for a corporation by delivering milk to customers, he would probably earn more. Simply because, the company would make it very possible through its proper organization and delivery to serve more customers in less time in the objective of making more profit, and thus ending up with the Milkman earning more as well.

If the same Milkman worked as an Operations officer, regarding the supervision of Milkman INC's (the hypothetical Milk delivery Organization) delivering milk under his area, he would earn even more. Because, now he is more significant in determining the service and delivery to even more number of customers and thus, more profit to the corporation.

If he were the CEO of the Company of Milkman INC, he would earn even more going by the same logic.

But then there is a limitation to the numbers (the number of customers). Because finally at the end of the day, there is a market ceiling, say X%.

So, how can our hypothetical Milkman earn even more?

Well, only if he can charge more per liter. The way to charging more per liter is by making consumers feeling comfortable and requiring to pay more. The ways are numerous, but they all are noteworthy and equally important.

The quality of the milk (or food) is of concern. This can be achieved through better processes, better R&D, a visible consistency in its quality can be achieved, and if consumers are made aware through marketing (which is important). Customers will be willing to pay more for the milk they buy every day.

The service, and punctuality is of concern. People want things on time. It is admirable when things happen on time, as per schedule. So, customers will pay more for such a service.

Brand sensitization is another aspect where people get almost glued to a particular food brand, which at least feels all encompassing of all the good qualities a high quality food producer should hold. Marketing plays an important role here. Brand loyalty through better outlook of the brand logo, the tagline, the outfits of the delivery milkman, the van design and colors all add up to define the whole, also including the quality and service of the company breeds a belief system in what is offered. This makes the consumer want the product (in this case, Milk) from a particular brand even if it is marked at the same price, and in some cases maybe even at a marginally higher price in comparison to any other brand.

Thus, we see that the Milkman can earn more only when, he can serve more (i.e. Quantity, very important), and even more, if he can serve better (i.e. Quality- Customers have to be made to perceive to feel they will be or are served better. Perceiving is important, because if served properly, but not perceived appropriately, the customer does not buy for more or even any of it).

The necessary qualifications to achieve Quality and Quantity is scale (Operations), Human Resource, Finance, Marketing and above all Strategic planning, which unfortunately the Milkman we know very well does not possess generally. So even though, he may serve the nourishing white liquid, he unfortunately does not have the capacity to touch the lives of many and thus he earns lesser than a Senior Engineer or a Management executive.

The important lesson from the example of the Milkman is that, the more lives one can touch the better off one can get. The greatest example of this is "Amul" ('The Taste of India'), which is run as a cooperative. With its proper governance it achieves what would otherwise would not have been possible; thus, making all stakeholders being better off, including the Milkwoman in this case.

Synthesis of Learning

We have been learning all our lives. We do it knowingly from ultra systematic approach to the most commonly involuntary type (i.e. we don't even know or aware of that we are learning).

Following are the broad categories of learning styles (as discerned by me) that most of us possess are described as follows.

Standard/Need Based learning - The step by step process. The Standard we all know about. We have done this mostly in School, than again in College. Following a set pattern for completing a set objective. Helps one in keeping one in on course and being organized. Its basically course or work determined.

Inquisitive Learning- Random study out of interest. Finding out something, what it actually is? How does something work? Why is something like that? It pertains to unbounded information where an open mind is ready to explore various aspects of his interests. This may have no end.

Doubt clearing learning - You have a doubt about a statement, information etc. and then go and clear that doubt. Requires research, discipline and organization to be able to clear the doubt.

Adventurous learning- Studying through discussions where ones learnings and ideas are challenged. Take tests. Trying to understand whats out there, that I may not know and thus, increase the exposure to the need of further learnings. It gives a basis of assessment of ones learnings in regards to its exhaustiveness, or the lack of it, or as a check and balance to its orientation and direction.

General Knowledge- This is as straightforward as it can get. You see something, read something, somebody says something to you, randomly (happens every day of our lives), you register in you brain without much research or analysis. Just like a database, which takes in information classifies them in proper tables with basic checks of the relation, quality, type and integrity of the data.

The Process: Information IN -> basic checks -> Information Stored! Voila!

Experiential- the most powerful of the lot probably. Where you learn by doing. Being on the field teaches a person more than learning in the confines of his own comfort zone, inside four walls, or just from a instructor, or even a wealth of knowledge from books may not measure up to its value as pure it can get. It has been an integral and the strongest learning mode in our lives.

Involuntary- we don’t always learn when we actually discretely want to. We learn even not knowing that we are learning or even when we necessarily want to. That is the beauty of nature. Nature has so wired us that we have a propensity to learn whenever possible, every moment of our lives, in small seemingly innocent ways. And that way we make us more capable to survive.

The learning modes circumstantial or not, are very beneficial in making us better off, by making us more aware of what we are, and of our environment and how it relates to us every passing day. The next question however can only be answered by you, i.e. what am I going to do with this knowledge? Well, I can only say, the whole World is lying wide open for you out there. So, its your call, my dear friend.

Oh My Dear "Camaleonte"…: A Tribute

Oh My Dear "Camaleonte",

I miss you so much.

Your beauty and grace caught me unawares from the very first day I saw you.

And, now I suffer the longing to see you again close to my heart...

Oh My Dear "Camaleonte"…

The beautiful rides and happiness oozing out of me when I am on you makes me the happiest man around,

The numerous envious glances that you give to people goes to say a lot of the sensual beauty of you…

Oh My Dear "Camaleonte"…

So many numerous miles I have rode on you and such beautiful adventures with you, Oh my heart beats for you so lovingly and tenderly…

You could be the most beautiful sight around…

Oh My Dear "Camaleonte"…

As ever I meet beauties like you, but there will be never ever be anyone like you, Oh My Dear "Camaleonte"…

I miss you so much...

I Love you so much...

Oh My so Beautiful Dear "Camaleonte"...

Monday, September 20, 2010

A letter from a determined young girl to JRD TATA: Inspiring......

(This is a wonderful and inspiring read that I came across. A great example of what self-belief can do. It is a real life story exemplifying “connecting the dots” that steve jobs shared in his speech, and had occurred a couple of decades ago. The text is in first person… enjoy the read )

It was probably the April of 1974. Bangalore was getting warm and gulmohars were blooming at the IISc campus. I was the only girl in my postgraduate department and was staying at the ladies’ hostel. Other girls were pursuing research in different departments of Science. I was looking forward to going abroad to complete a doctorate in computer science. I had been offered scholarships from Universities in the US… I had not thought of taking up a job in India.

One day, while on the way to my hostel from our lecture-hall complex, I saw an advertisement on the notice board. It was a standard job-requirement notice from the famous automobile company Telco (now Tata Motors)… It stated that the company required young, bright engineers, hardworking and with an excellent academic background, etc.

At the bottom was a small line: ‘Lady Candidates need not apply.’ I read it and was very upset. For the first time in my life I was up against gender discrimination.

Though I was not keen on taking up the job, I saw it as a challenge. I had done extremely well in academics, better than most of my male peers… Little did I know then that in real life academic excellence is not enough to be successful?

After reading the notice I went fuming to my room. I decided to inform the topmost person in Telco’s management about the injustice the company was perpetrating. I got a postcard and started to write, but there was a problem: I did not know who headed Telco

I thought it must be one of the Tatas. I knew JRD Tata was the head of the Tata Group; I had seen his pictures in newspapers (actually, Sumant Moolgaokar was the company’s chairman then) I took the card, addressed it to JRD and started writing. To this day I remember clearly what I wrote. ‘The great Tatas have always been pioneers. They are the people who started the basic infrastructure industries in India, such as iron and steel, chemicals, textiles and locomotives they have cared for higher education in India since 1900 and they were responsible for the establishment of the Indian Institute of Science. Fortunately, I study there. But I am surprised how a company such as Telco is discriminating on the basis of gender.’

I posted the letter and forgot about it. Less than 10 days later, I received a telegram stating that I had to appear for an interview at Telco’s Pune facility at the company’s expense. I was taken aback by the telegram. My hostel mate told me I should use the opportunity to go to Pune free of cost and buy them the famous Pune saris for cheap! I collected Rs30 each from everyone who wanted a sari when I look back, I feel like laughing at the reasons for my going, but back then they seemed good enough to make the trip.

It was my first visit to Pune and I immediately fell in love with the city.

To this day it remains dear to me. I feel as much at home in Pune as I do in Hubli, my hometown. The place changed my life in so many ways. As directed, I went to Telco’s Pimpri office for the interview.

There were six people on the panel and I realized then that this was serious business.

‘This is the girl who wrote to JRD,’ I heard somebody whisper as soon as I entered the room. By then I knew for sure that I would not get the job. The realization abolished all fear from my mind, so I was rather cool while the interview was being conducted.

Even before the interview started, I reckoned the panel was biased, so I told them, rather impolitely, ‘I hope this is only a technical interview.’

They were taken aback by my rudeness, and even today I am ashamed about my attitude. The panel asked me technical questions and I answered all of them.

Then an elderly gentleman with an affectionate voice told me, ‘Do you know why we said lady candidates need not apply? The reason is that we have never employed any ladies on the shop floor. This is not a co-ed college; this is a factory. When it comes to academics, you are a first ranker throughout. We appreciate that, but people like you should work in research laboratories.

I was a young girl from small-town Hubli. My world had been a limited place.

I did not know the ways of large corporate houses and their difficulties, so I answered, ‘But you must start somewhere, otherwise no woman will ever be able to work in your factories.’

Finally, after a long interview, I was told I had been successful. So this was what the future had in store for me. Never had I thought I would take up a job in Pune. I met a shy young man from Karnataka there, we became good friends and we got married.

It was only after joining Telco that I realized who JRD was: the uncrowned king of Indian industry. Now I was scared, but I did not get to meet him till I was transferred to Bombay. One day I had to show some reports to Mr Moolgaokar, our chairman, who we all knew as SM. I was in his office on the first floor of Bombay House (the Tata headquarters) when, suddenly JRD walked in. That was the first time I saw ‘appro JRD’. Appro means ‘our’ in Gujarati. This was the affectionate term by which people at Bombay House called him. I was feeling very nervous, remembering my postcard episode. SM introduced me nicely, ‘Jeh (that’s what his close associates called him), this young woman is an engineer and that too a postgraduate.

She is the first woman to work on the Telco shop floor.’ JRD looked at me. I was praying he would not ask me any questions about my interview (or the postcard that preceded it).

Thankfully, he didn’t. Instead, he remarked. ‘It is nice that girls are getting into engineering in our country. By the way, what is your name?’

‘When I joined Telco I was Sudha Kulkarni, Sir,’ I replied. ‘Now I am Sudha Murthy.’ He smiled and kindly smile and started a discussion with SM. As for me, I almost ran out of the room.

After that I used to see JRD on and off. He was the Tata Group chairman and I was merely an engineer. There was nothing that we had in common. I was in awe of him.

One day I was waiting for Murthy, my husband, to pick me up after office hours. To my surprise I saw JRD standing next to me. I did not know how to react. Yet again I started worrying about that postcard. Looking back, I realize JRD had forgotten about it. It must have been a small incident for him, but not so for me.

‘Young lady, why are you here?’ he asked. ‘Office time is over.’ I said, ‘Sir, I’m waiting for my husband to come and pick me up.’ JRD said, ‘It is getting dark and there’s no one in the corridor.

I’ll wait with you till your husband comes.’

I was quite used to waiting for Murthy, but having JRD waiting alongside made me extremely uncomfortable.

I was nervous. Out of the corner of my eye I looked at him. He wore a simple white pant and shirt. He was old, yet his face was glowing. There wasn’t any air of superiority about him. I was thinking, ‘Look at this person. He is a chairman, a well-respected man in our country and he is waiting for the sake of an ordinary employee.’

Then I saw Murthy and I rushed out. JRD called and said, ‘Young lady, tell your husband never to make his wife wait again.’ In 1982 I had to resign from my job at Telco. I was reluctant to go, but I really did not have a choice. I was coming down the steps of Bombay House after wrapping up my final settlement when I saw JRD coming up. He was absorbed in thought. I wanted to say goodbye to him, so I stopped. He saw me and paused.

Gently, he said, ‘So what are you doing, Mrs. Kulkarni?’ (That was the way he always addressed me.) ‘Sir, I am leaving Telco.’

‘Where are you going?’ he asked. ‘Pune, Sir. My husband is starting a company called Infosys and I’m shifting to Pune.’

‘Oh! And what will you do when you are successful.’

‘Sir, I don’t know whether we will be successful.’ ‘Never start with diffidence,’ he advised me ‘Always start with confidence. When you are successful you must give back to society. Society gives us so much; we must reciprocate. Wish you all the best.’

Then JRD continued walking up the stairs. I stood there for what seemed like a millennium. That was the last time I saw him alive.


Many years later I met Ratan Tata in the same Bombay House, occupying the chair JRD once did. I told him of my many sweet memories of working with Telco. Later, he wrote to me, ‘It was nice hearing about Jeh from you. The sad part is that he’s not alive to see you today.’

I consider JRD a great man because, despite being an extremely busy person, he valued one postcard written by a young girl seeking justice. He must have received thousands of letters everyday. He could have thrown mine away, but he didn’t do that. He respected the intentions of that unknown girl, who had neither influence nor money, and gave her an opportunity in his company. He did not merely give her a job; he changed her life and mindset forever.

Close to 50 per cent of the students in today’s engineering colleges are girls. And there are women on the shop floor in many industry segments. I see these changes and I think of JRD. If at all time stops and asks me what I want from life, I would say I wish JRD were alive today to see how the company we started has grown. He would have enjoyed it wholeheartedly.

My love and respect for the House of Tata remains undiminished by the passage of time. I always looked up to JRD. I saw him as a role model for his simplicity, his generosity, his kindness and the care he took of his employees. Those blue eyes always reminded me of the sky; they had the same vastness and magnificence.(Sudha Murthy is a widely published writer and chairperson of the Infosys Foundation involved in a number of social development initiatives. Infosys chairman Narayana Murthy is her husband.)

Article sourced from: Lasting Legacies (Tata Review- Special Commemorative Issue 2004), brought out by the house of Tatas to commemorate the 100th birth anniversary of JRD Tata on July 29, 2004 .


Source: http://swamanthan.wordpress.com/2010/09/20/a-letter-from-a-determined-young-girl-to-jrd-tata/

Sunday, September 12, 2010

Market Segmentation - Divide & Rule

When a business is new to the market, it may not be advisable to target the market players of the industry head to head. A very costly battle that may commence will prove heavy on the resources and may not prove worthwhile. So, the detour that one may think is to slice the market further by defining the market into smaller parts. Which we technically know of as "Market Segmentation". So, we end up defining brands that serve each of these market segments and serves them well. This brings some major advantages to ones marketing campaign in terms of better brand focus, & brand differentiation. The Final plan thereafter would be to take the market away from the already defined brands & established players part by part until the new business has the whole market. We can also call this strategy "Divide & Rule"... Pretty neat huh??!

Thursday, September 9, 2010

Troy - The Movie | Starting Lines - Very beautiful Lines...

Men are haunted by the Vastness of Eternity,
And so we ask ourselves - Will our actions echo across the centuries?...
Will Strangers hear our names?... Long after we are gone?...
And wonder who we were?...
How bravely we fought?...
How fiercely we Loved?...